Get Started

Here's our step-by-step approach. Wherever you are on your journey, we've got you covered!

STEAM

8 simple steps to get you started with our STEAM product

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Onboarding Videos

Including: User activation, Kit unboxing, How can I teach it?

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FAQ'S & Troubleshooting

Over 140 Frequently asked Questions and Answers

Knowledge Base

Need Help & Support?

Live video training, 30 min-1 hour sessions for STEAM and Learn to Code available

Need Help & Support?

Get support via live chat

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Operating Hours: 8am-8pm EDT Reach us via email/form/chat support@samlabs.com

Learn to Code

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IMPORTANT NOTICE FOR CHROMEBOOK USERS

Nov. 11th 2019

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What has changed?

Google has increased Chromebook safety & security measures for students, resulting in potential pairing issues.

Who is impacted?

This only concerns certain Chromebooks & Android devices and does not impact iPads or iOS devices.

How does the issue manifest itself?

Some Chromebook users may be unable to pair (i.e. connect) SAM blocks with SAM Space App using Bluetooth, unless Service Location is enabled on their device.

What is the workaround?

We are creating different workarounds which we will communicate by the end of the week. In the meantime, students can still carry out their lesson projects using SAM Space virtual blocks in the App.

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SAM Labs would like to sincerely apologize to any Districts or schools experiencing these issues.